How do I create Client Correspondence?

One of the most often criticized aspects of legal representation is the lack of communication from the attorney to the client. A paralegal can greatly assist her or his attorney in this regard. When a paralegal communicates with someone relevant to the case, the client should be notified, preferably in writing. A copy of the correspondence should be included.

This will avoid misunderstanding, will help the client more thoroughly understand the representative process, and will make the client feel more involved. The letter should not be long. It does not have to explain every action taken by the law firm. If a client is kept up to date on her case by the attorney or paralegal, it may save the attorney embarrassment.

On the following page is an example of a simple correspondence letter between a paralegal and a client.